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Human Resource Management
University of New Orleans
213 Administration Bldg.,
2000 Lakeshore Dr.
New Orleans, LA 70148

Phone: (504) 280-6259
Fax: (504) 280-6390

email us: hrm@uno.edu

 

  

University of New Orleans Service with Jazz
Service with Jazz High Note Program - Faculty/Staff Recognition

If you've caught someone in the act of delivering exceptional customer service, please let us know! Send an email or use the comment form found on the High Note website so that person can be recognized for reaching a customer service high note.

Please scroll down to find information and forms needed to nominate someone for Employee of the Month.

Employees of the Month and Year Recognition Program
Annual Employee Recognition
Departmental Recognition Program

Employees of the Month and Year Recognition Program Criteria

Employee Nomination Form

Eligibility Requirements:
All UNO classified, non-classified, full-time or part-time faculty and staff are eligible for the UNO Employee of the Month and Year awards.
Eligibility Criteria:
Excellence in UNO job performance, initiative, attitude, involvement, responsibility, dependability, customer interaction and cooperation.
Nomination Format:
Typed or written correspondence, not to exceed two (2) paragraphs, supporting the nomination based on eligible criteria.
Nomination Procedure:
Nominations should include nominee's full name, department, phone number, supervisor, the same information for the nominator, and supporting information based on above criteria or by completion of the nomination form. 
UNO faculty and staff may submit nominations.
All nominations submitted should be brought to the attention of the supervisor.
Nomination deadline is the 1st of each month.
Two employees will be recognized each month.

Send written nominations to:

Service with Jazz High Note Program
Employee Recognition Committee
c/o Office of the Chancellor
Admin Bldg. Room 2000
Employees of the Month Recipients will receive the following:
High Note Member pin, High Note Polo Shirt and a certificate acknowledging your award.
Picture and brief story of accomplishments to appear in the UNO Now Notes and on the UNO Web Site.
Picture displayed in the High Note Employee of the Month display case located in the University Center.
Reserved parking for one month.
Voodoo Bar-B-Que gift certificate in the amount of $25.00.
Public recognition at an athletic event in January and at the Employee Awards Ceremony in May.
Eligible for Employee of the Year Award.

Annual Employee Recognition

From the pool of monthly recipients, two employees will be recognized as the High Note Employee of the Year at the annual Employee Awards Ceremony in May.

Employees of the Year will receive the following:
Cash award of $500, plaque acknowledging the award and a High Note Jacket (reversible and water repellent).
Gift Certificate for one night stay at the Renaissance Pere Marquette Hotel.
Dinner for two at a downtown restaurant.
Tickets to a UNO Kiefer Lakefront Arena event subject to availability and scheduling.
$100 in “arena bucks” redeemable at UNO Kiefer Lakefront Arena concession stands.
Tickets to an Athletics event subject to availability and scheduling.
$200 voucher from Metro College. 
Family photo provided by the Department of Creative Services.

Departmental Recognition

Department Nomination Form

Any department that meets the High Note criteria will receive a sign somewhere in the department that is highly visible. The sign will say:

This is a High Note Office…Customer Satisfaction is our #1 Job

 

High Note Department Winner Criteria:
Department must have 100% of eligible employees trained in Service with Jazz Program.
Department must have, at least, two monthly winners.
Department must have an active Customer Satisfaction Survey as part of its Institutional Plan.
Department must reach stated level of expected Customer Satisfaction in its I.E. Plan.

 

  
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